We offer worldwide shipping using major carriers like FedEx, DPD, DHL, and USPS.

Orders are usually shipped within 3-8 business days. Shipping time varies depending on your location and the carrier. Generally, it takes between 5 to 10 business days.

After your package is handed over to the carrier, you will receive a tracking number via email. You can track your package using 17track or the shippers tracking site.

Yes, we offer expedited shipping and production at an additional cost. Please contact us directly for more details.

We’ve made our shipping costs as fair as possible. The costs are based on each item’s size, weight, shipping method, and delivery address.

Shipped orders can be tracked via the tracking number and link on the shipment confirmation email. If you still have questions about an order that has not arrived, please contact us, and one of our knowledgeable customer service associates will be happy to help you.

Unfortunately, customized products cannot be returned. However, if you have any issues with your order, please contact us, and we’ll do our best to resolve the problem to your satisfaction.

Our goal is to ensure 100% customer satisfaction. If you encounter any problems with your order, please reach out to us, and we’ll work to resolve the issue promptly.

We accept PayPal and direct bank transfers, providing secure and convenient ways to pay for your purchases.

PayPal’s Buyer Protection may reimburse you for the full amount of an eligible item plus postage if it doesn’t arrive or doesn’t match the seller’s description. This protection covers eligible online purchases made on eBay or any other website, as well as payments made directly on PayPal’s website. Conditions apply.

All our products come with a limited 3-year warranty.

Yes, we offer discounts for bulk purchases. Please contact us directly for more information and pricing.

You can reach our customer support team via email at bwtap.com@gmail.com.